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View Full Version : Preferred Virtual Relationship Manager – SG



Lchristina
06-02-14, 02:06 PM
1.1 Responsibilities





The ideal candidate is one that has great written and verbal communication and interpersonal skills, a strong


competitive attitude, self motivation and exceptional work ethic. Comprehensive training will be provided to equip


successful candidates with the professional competency and knowledge to conduct analysis on client’s financial


situations, construct portfolios and implement effective strategies. Candidate must possess at least a Diploma,


Advanced/Higher/Graduate Diploma, any field.





• Increase portfolio-held Preferred customers’ product holdings and assets managed.


• Ascertain customer’s financial standing and needs via the Bank’s prescribed methodology.


• Analyze customer’s needs by providing professional advice and alternatives/solutions using knowledge


of bank’s products and services as to recommend appropriate bank products.


• Build and deepen relationship with customers through excellent service as to maximize on cross-sell and


referral opportunities.


• Provide quality portfolio management service, through service, follow up and sales.


• To actively manage retention and growth of customers through the different segments.


• Strengthen customer service capabilities by following closely to required standards.


• Actively participate and provide feedback in department’s sales planning to generate effective action


plans to meet / exceed sales targets.


• Logging of service statistics, complaints, enquiries, ad hoc customer surveys


• Comply with Group Policy and Standards, local laws and regulations of the Bank.


2.1 Requirements

Job Requirement


• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, any field.


• 1-2 years of work experience in Sales – Banking /Telesales/Telemarketing or equivalent.


• Knowledge of Bank's products is an added advantage.


• Good work etiques and Has great Leadership capabilities


• Target Driven and Self Motivated and Sales and service oriented


• Consistent work history with minimal “job hopping” on CV. Long Durations of Tenure at prior


organizations Preferred.


• Ability to read, speak, write/spell in English in Proficient Manner


• Mandarin speaker will be an advantage


• Preferable Candidates with the knowledge of Banking products or from the Banking industry background


• Excellent communication and networking skills especially when dealing with high net worth customers


• Applicants must be willing to work as an Indoor Sales Executive in Menara LYL,Petaling Jaya.

Remuneration package:


• Permanent position with all the benefits


• Basic salary + Attractive commission package


• Regular Office Hours


• Ongoing Training Provided


• Career Development Opportunities with Standard Chartered bank

Should you need any clarification please call us.


Thanks & Regards,

Amy Andrew
Recruitment Consultant


HP | +6 010 231 3071

E | amy@zealousasiapacific.com

W | www.ZealousAsiaPacific.com